Customer satisfaction and service quality 

Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.

A VW service employee changes the brake on a Volkswagen – numerous services for you and your mobility

Genuine Service

Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.

A VW service employee shows a customer something about her electric car – VW service for EV

Carefree travel: Our Service for your EV  

Customised service for your electric vehicle? From inspection to accessories – we provide everything for your electromobility for today, tomorrow and the future. Whatever questions you may have about your vehicle, your Volkswagen Partner are the people to talk to. 

You want to book a service? 

Contact your trusted dealer and make an appointment now. 

Intervals and scope of the inspection 

“Service is due?”

Depending on the vehicle equipment and operating conditions, the inspection of your vehicle will either be a fixed service or a flexible service. Whether you have an up!, Polo, Golf, Passat, Tiguan or another Volkswagen – all safety-relevant aspects of your car will be tested and serviced by workshop professionals. The vehicle diagnosis detects any defects in the vehicle electronics. Inquire online about your inspection intervals and their scope.

When is it time for the next service?

An inspection includes all maintenance work that is necessary to keep your car safe, both in terms of operational safety and traffic safety. Find out here exactly what is examined during the inspection, from the electronics, engine and gears, to the running gear and the vehicle body.

A conversation between customer and service employee about the inspection of a VW vehicle
An inspection of a VW car in a workshop – VW service

Our service appointments make a distinction between:

  • Appointments with an oil change (e.g. Interval Service) are indicated on the service interval display
  • Appointments without an oil change (e.g. Inspection Service) are listed in the door pillar
A woman drives in a VW Cabriolet – mobility with no stress

Full mobility with no stress 

It’s important to be mobile. With our services, you can get on with everyday life, even if your Volkswagen needs a visit to the workshop. 

Replacement Vehicle Service

  • Convenient:
    Thanks to current and well-maintained Volkswagen replacement cars.
  • Less stress:
    No extra effort or trips to the car rental service.

Pick-up and Delivery Service

  • Flexible:
    You choose the collect and return location.
  • Easy:
    We come and collect your Volkswagen before a service or repairs appointment and return it to you afterwards.
  • Highly convenient:
    In combination with the Replacement Vehicle Service. 

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Retrofit or replace now and ensure your mobility – Volkswagen Parts