Simply stay connected. With We Connect services.
Discover We Connect
Ready for the next generation of mobile online services: from model year 2021, the majority of new Volkswagen vehicles are We Connect-ready for you. Thanks to the permanently installed eSIM card, your Volkswagen is ready to go online from the outset. You can also use the We Connect app to connect your smartphone with your Volkswagen, giving you access to specific vehicle functions and vehicle status. Discover We Connect’s connectivity services. 1
This is how you activate and use We Connect
We Connect app download
Enjoy all the benefits of Car-Net and We Connect in one app. Simply download the We Connect app for your smartphone operating system an connect it to your Volkswagen.
We Connect Start for the ID. family
Fully electric, fully connected
Find charging stations, use real-time information or start heating your interior from your breakfast table: We Connect Start5 connects you with your ID. model and a world of information. At home, on the road, across Europe.
In-car shop and in-car apps - How it works
As a We Connect customer, you can purchase and download handy functions and services straight from the In-Car Shop in your infotainment system. Just like you’re used to doing with your smartphone. It’s even easy to extend the We Connect Plus licence for your vehicle via the In-Car Shop or the We Connect web shop, so you can enjoy using the whole range of We Connect mobile online services for an additional one or two years. You can choose your extension conveniently online or visit your Volkswagen dealership for assistance, where you can also purchase a voucher that can be used for digital products that are available to buy in the online shop.