Our important customer information
Volkswagen provides information: Find all the latest facts on the diesel issue and how to find out if your model is affected using your vehicle identification number. We also provide information on any recall campaigns, roadside assistance and everything else that is important for you and your Volkswagen.
Latest news on the diesel issue
What are nitrogen oxides? Do you have to head to the workshop for a modification and will it cost you anything? We will inform and notify you if your Volkswagen is affected. Simple enter your vehicle identification number (VIN).
Certificates of conformity and lists of ingredients
When it comes to our products, we always make sure that they conform with health and safety requirements and comply with all relevant guidelines. Retrieve certificates of conformity, look up the ingredients of our care products and view the operating instructions for particular accessories products here.
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