Find out which online services are available for you 

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This is an offer by Volkswagen AG, Germany.

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 What is Connectivity?

Volkswagen’s connectivity services connect your vehicle to the Internet, offer you more convenience and entertainment and could help you in an emergency. They allow you to obtain swift assistance when your vehicle breaks down, travel information almost in real time, entertainment from streaming and Internet Radio or a reminder of your next service on request. You can also keep track of many important services and information on your vehicle using your smartphone.

Please note that availability and prerequisites for individual functions depend on the service selected. Find out which mobile online services are available in your Volkswagen here:

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VW Connect and We Connect

The latest generation of mobile online services. In all VW Connect- or We Connect-ready1 vehicles such as the Golf, Passat, Tiguan and many other current new Volkswagen vehicles, you are online when you want to be from the very beginning thanks to the permanently installed eSIM card.

Learn more about VW Connect and We Connect
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ID.5 Pro: Energy consumption combined: 17.3-15.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Maximum range*: combined 567 km. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

*Range determined in the ID.5 Pro version with equipment most favourable to range with infotainment package and with 77 kWh net battery power on the chassis dynamometer. The actual range values may vary based on equipment. In practice, the actual range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.

VW Connect and We Connect for your ID. 

VW Connect and We Connect for your ID.4 connect you to your vehicle. Thanks to the permanently installed eSIM card, your ID. is Internet-ready from the outset, offering you entertainment, online traffic information, remote functions and much more. 

Learn more about VW Connect and We Connect for your ID.
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Car-Net

Online services from Car-Net help you get there faster and well-informed - thanks to travel information almost in real time, filling station prices or a display of available parking spaces. And with your smartphone as a remote control you can control selected functions with ease outside your vehicle.5

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App-Connect

Expand your cockpit - App-Connect puts your chosen smartphone apps on your infotainment system’s touchscreen: Apple CarPlay and Android Auto from Google - both innovative technologies are available and offer additional useful and entertaining functions. 6

More about App-Connect

Your next steps

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Connectivity

Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

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Connectivity

The online services. Turn your Volkswagen into a connected car.

More information on online services
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Help & contact

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services
© Volkswagen 2025

Disclaimer by Continental Cars Ltd.

1.
When you buy a new vehicle, you have the opportunity to use digital services from VW Connect / VW Connect Plus or We Connect / We Connect Plus for the free initial contract period. To use the VW Connect / VW Connect Plus or We Connect / We Connect Plus services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen www.myvolkswagen.net. For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the Wi-Fi hotspot, data plans can be purchased from the external mobile communications partner Cubic Telecom and used in the network coverage area within many European countries. The data in these plans can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use this service with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function of the service is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data plans can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these plans can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app “Volkswagen”.    The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider. With the Touareg from model year 2024, there is also a connection to the knowledge database Wikipedia for the languages German, English (UK), Spanish, French and Italian. For these languages, the “ChatGPT” artificial intelligence is also integrated (connection to Chat GPT Version 40 mini). Note: ChatGPT answers may vary, contain incomplete, inaccurate or irrelevant information, and infringe upon third-party rights. Accordingly, do not rely on the answers without checking them based on other sources of information. Furthermore, make sure that the use or dissemination of the responses, e.g. on social media or online, does not infringe upon any third-party rights (particularly copyrights or data protection rights).
3.
The stated consumption and emissions data is not based on a single individual vehicle and is not part of the offer, but serves solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance.
4.

When you buy a new vehicle, you have the opportunity to use digital services from VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) for the free initial contract period. To use the VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) contract must be concluded with Volkswagen AG online at https://www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen https://www.myvolkswagen.net.

Some We Connect / We Connect Plus or VW Connect / VW Connect Plus mobile online services can only be used via the “Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  

The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.  

5.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To use the services for the full period, you have 90 days after vehicle handover in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen app (available in the App Store and Google Play Store). If you register at a later date, the duration of the free period will be reduced accordingly. The “Guide & Inform” mobile online services of Car-Net can only be used with the optional equipment Discover Media and Discover Pro. You also need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the “Business” mobile phone interface option in combination with the Discover Pro navigation system. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the Car-Net services may vary by country. These services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more information on Car-Net at connect.volkswagen.com and from your Volkswagen partner; for information on mobile data charges, please consult your mobile data provider.
6.
Only available in conjunction with the radios “Composition”, “Composition Colour”, “Composition Media” and “Ready 2 Discover” or the navigation systems “Discover Media”, "Discover Pro" and "Discover Pro Max". In principle, App-Connect enables the use of Apple CarPlay and Android Auto technologies. Both technologies are the responsibility of Apple and Google, whereby Volkswagen AG has no influence on country-specific availability of Apple CarPlay and Android Auto and therefore the availability of the relevant technology may vary according to country. The availability of Apple CarPlay can be found at https://www.apple.com/ios/feature-availability/#apple-carplay and the availability of Android Auto can be found at https://www.android.com/auto/. The functions may be subject to changes to content or may be ceased during the contract period. To avoid distraction, only certified apps can be started during the journey. In this context, please also be aware that some apps are not offered for each of the two technologies. Information on the compatibility of smartphones can be found for Apple CarPlay at https://www.apple.com/ios/carplay/ and for Android Auto at https://www.android.com/auto/. Apple CarPlay is a trademark of Apple Inc. Android Auto is a trademark of Google LLC. 
The information, pictures, colours, and specifications contained within this website are presented as a general guide to the products and accessories offered by Continental Cars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, neither Volkswagen AG nor Continental Cars Ltd accept liability for damages of any kind resulting from the access or use of this site and its contents.