The Volkswagen logo at a Volkswagen dealership

Information on EA189 diesel engines 

Check if your vehicle is affected. 

Please enter your vehicle identification number (VIN) 

Please observe: The check only determines whether your car belonging to the Volkswagen or Volkswagen Commercial Vehicle brand is affected by the technical NOx measure. Vehicles that were sold in the USA and Canada are not included in the inquiry. For more information, please contact our customer service.

What is a VIN?

The VIN is a clear vehicle identification number. You can find the 17-digit number in part I of the registration certificate, i.e. in your vehicle registration document, and in the lower area of your windscreen.  

Visualization of the place on the windscreen where the VIN is located on a VW car

On the windscreen 

Visualization of the Volkswagen VIN number in part I of the registration certificate

In Part I of the Registration Certificate 

Each individual customer is important to us 

The diesel recall is about much more than just the engines. It’s about every single customer. That’s why we’ve already successfully modified hundreds of thousands of Volkswagen. But there’s more: We’ve been busy developing, testing and verifying. Following a series of strict tests, every one of the technical solutions that we have developed has been approved by the German Federal Office for Motor Traffic (KBA).

That means: We can now amend each and every affected diesel engine in Germany. All Volkswagen customers whose vehicles have not yet been modified shall receive information on this by post in the near future. We truly appreciate your patience and loyalty to our brand. In the future we will work round the clock to restore your faith in the Volkswagen brand. And we will only be 100% satisfied when our customers are once again 100% satisfied with Volkswagen.

Because each individual customer is important to us.

Questions and answers 

This page contains questions and answers on current developments at Volkswagen. This information is updated regularly. It relates exclusively to the ongoing examination of inaccurate CO2 values in particular vehicle models and the technical NOx measure. 

FAQ on NOx