Customer satisfaction and service quality
Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.
Vehicle Check
With the Vehicle Check you can enjoy a reliable drive and contribute to the value retention of your Volkswagen. We carry out a quick and simple check of all the essential parts of your car – from the brakes to the engine. Take advantage of our manufacturer’s knowledge: We know your Volkswagen inside-out – after all, we built it.
Genuine Service
Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.
Genuine Service
Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.
Carefree travel: Our Service for your EV
Customised service for your electric vehicle? From inspection to accessories – we provide everything for your electromobility for today, tomorrow and the future. Whatever questions you may have about your vehicle, your Volkswagen Partner are the people to talk to.
Intervals and scope of the inspection
“Service is due?”
Depending on the vehicle equipment and operating conditions, the inspection of your vehicle will either be a fixed service or a flexible service. Whether you have an up!, Polo, Golf, Passat, Tiguan or another Volkswagen – all safety-relevant aspects of your car will be tested and serviced by workshop professionals. The vehicle diagnosis detects any defects in the vehicle electronics. Inquire online about your inspection intervals and their scope.
When is it time for the next service?
An inspection includes all maintenance work that is necessary to keep your car safe, both in terms of operational safety and traffic safety. Find out here exactly what is examined during the inspection, from the electronics, engine and gears, to the running gear and the vehicle body.
Our service appointments make a distinction between:
- Appointments with an oil change (e.g. Interval Service) are indicated on the service interval display
- Appointments without an oil change (e.g. Inspection Service) are listed in the door pillar
Repairing damage to paintwork – how it’s done
In our video, we’ll show you how you can easily repair small damages to paintwork yourself using the touch-up pencil.
Full mobility with no stress
It’s important to be mobile. With our services, you can get on with everyday life, even if your Volkswagen needs a visit to the workshop.
Replacement Vehicle Service
- Convenient:
Thanks to current and well-maintained Volkswagen replacement cars. - Less stress:
No extra effort or trips to the car rental service.
Pick-up and Delivery Service
- Flexible:
You choose the collect and return location. - Easy:
We come and collect your Volkswagen before a service or repairs appointment and return it to you afterwards. - Highly convenient:
In combination with the Replacement Vehicle Service.
