A VW service employee checks the car during a Vehicle Check

Customer satisfaction and service quality 

Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.

A VW service employee checks the car during a Vehicle Check

Genuine Service

Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.

A VW service employee showing a customer something on his electric car – VW service for hybrid and electric cars

Carefree travel: Our Service for your EV  

Customised service for your electric vehicle? From inspection to accessories – we provide everything for your electromobility for today, tomorrow and the future. Whatever questions you may have about your vehicle, your Volkswagen Partner are the people to talk to. 

You want to book a service? 

Contact your trusted dealer and make an appointment now. 

Intervals and scope of the inspection 

“Service is due?”

Depending on the vehicle equipment and operating conditions, the inspection of your vehicle will either be a fixed service or a flexible service. Whether you have an up!, Polo, Golf, Passat, Tiguan or another Volkswagen – all safety-relevant aspects of your car will be tested and serviced by workshop professionals. The vehicle diagnosis detects any defects in the vehicle electronics. Inquire online about your inspection intervals and their scope.

When is it time for the next service?

An inspection includes all maintenance work that is necessary to keep your car safe, both in terms of operational safety and traffic safety. Find out here exactly what is examined during the inspection, from the electronics, engine and gears, to the running gear and the vehicle body.

Two customers and a service employee during a Dialogue reception
A service employee sits in a red VW during an inspection

Our service appointments make a distinction between:

  • Appointments with an oil change (e.g. Interval Service) are indicated on the service interval display
  • Appointments without an oil change (e.g. Inspection Service) are listed in the door pillar

Full mobility with no stress

It’s important to be mobile. With our services, you can get on with everyday life, even if your Volkswagen needs a visit to the workshop.

A woman looks relaxed through the window of her Volkswagen – thanks to the mobility supplements

Replacement Vehicle Service

  • Convenient:
    Thanks to current and well-maintained Volkswagen replacement cars.
  • Less stress:
    No extra effort or trips to the car rental service.

Pick-up and Delivery Service

  • Flexible:
    You choose the collect and return location.
  • Easy:
    We come and collect your Volkswagen before a service or repairs appointment and return it to you afterwards.
  • Highly convenient:
    In combination with the Replacement Vehicle Service. 

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Find Lifestyle and fan products for you and your Volkswagen here 

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Disclaimer by Continental Cars Ltd.

The information, pictures, colours, and specifications contained within this website are presented as a general guide to the products and accessories offered by Continental Cars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, neither Volkswagen AG nor Continental Cars Ltd accept liability for damages of any kind resulting from the access or use of this site and its contents.