Rear view of a red VW ID.4 GTX, two people crossing the street in front of it
2

All services for ID. models

1.
Electricity consumption in kWh/100 km: combined 19.3-17.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

All services for ID. models

With We Connect and We Connect Plus, you can use a wide range of helpful online services in your ID, designed to assist and entertain. Check out our digital services and relevant usage requirements at a glance here. 

The availability of the services described in the We Connect and We Connect Plus packages may vary between countries and depend on the model, model year and vehicle equipment. More information on the services available to you can be found in the myVolkswagen customer portalOpens an external link or in your We Connect ID.app.

This is an offer by Volkswagen AG, Germany.

Basic functions in your ID. 

Basic functions such as the Emergency Call Service or the Digital Manual are available in your ID. from the very beginning without registration. Conclusion of a separate We Connect contract is required for updates. 

We Connect – Your introduction to online services

We Connect is the direct link to your ID. offering you everyday assistance with many digital services which you can access free of charge following one-time activation.  

Usage of these free services requires you to sign up online to a separate We Connect contract with Volkswagen AG.

Service

Activation

Technical requirements

Breakdown Call (including data)

We Connect

Supplied ex works with a minimum of ID. Software 3.0

Vehicle Status (including Doors & Lights)

We Connect

-

Parking Position

We Connect

-

Personalisation

We Connect

Supplied ex works with a minimum of ID. Software 3.0, scope of functions depends on various special equipments

Temperature notifications

We Connect

Availability depends on software version installed. More information is available from your Volkswagen dealership or Volkswagen Customer Care.

Over-the-Air Updates

We Connect

-

Wi-Fi hotspot

We Connect

requires additional data volume (via smartphone tethering or Cubic Telecom)

Activation

We Connect

Technical requirements

Supplied ex works with a minimum of ID. Software 3.0

The diagram illustrates the current sales programme.

We Connect Plus – The whole world of online services

Activating We Connect Plus enhances your ID.’s digital offering with more useful services – from smart navigation to remote functions for remote control via smartphone.

Usage of these services requires you to sign up online to a separate We Connect Plus contract with Volkswagen AG. For We Connect Plus, you have 90 days following vehicle handover to register the vehicle at www.myvolkswagen.netOpens an external link or with the We Connect ID. app and use the services for the full duration of the initial free period.

Service

Category

Activation

Technical requirements

Departure Times

Vehicle functions

We Connect Plus

-

Air Conditioning

Vehicle functions

We Connect Plus

-

Charging

Vehicle functions

We Connect Plus

-

Online Voice Control1)

Infotainment

We Connect Plus

-

Internet Radio 2)

Infotainment

We Connect Plus

-

Online Traffic Information

Navigation

We Connect Plus

Navigation function

Online Route Calculation

Navigation

We Connect Plus

Navigation function

Online Map Update

Navigation

We Connect Plus

Navigation function

Parking Spaces

Navigation

We Connect Plus

Navigation function

Online Destination Import

Navigation

We Connect Plus

Navigation function

Online POI Search

Navigation

We Connect Plus

Navigation function

Charging Stations 

Navigation

We Connect Plus

Navigation function

Category

Vehicle functions

Activation

We Connect Plus

Technical requirements

-