VW ID.5 GTX in red, front visible, woman getting out
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An interconnected world of possibilities VW Connect and We Connect for ID. models

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Electricity consumption in kWh/100 km: combined 19.3-16.8; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

This is an offer by Volkswagen AG, Germany.

Welcome to the online services for your ID.

VW Connect / We Connect means avoiding traffic jams on your way home thanks to Online Traffic Information. Preheating the interior while you eat breakfast, listening to podcasts and discovering your new favourite stations with the Internet Radio in your vehicle. In short: We're taking digital options in your ID. to the next level. With a wide range of smart everyday tools that are also available to you from ID. Software 3.0 with We Connect and from ID. Software 4.0 with VW Connect also available depending on equipment.1 With the Volkswagen app, you can connect your vehicle to your smartphone effortlessly and access certain vehicle functions and the vehicle status – even when you’re not in your Volkswagen.

You can find out whether your ID. model is VW Connect/ VW Connect Plus or We Connect/ We Connect Plus-ready here with our compatibility checkOpens an external link.

Woman standing next to a Volkswagen ID.

All online services for your ID. at a glance

Every hero has a helping hand. And with the VW Connect or We Connect online services for your ID., you've got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options for your ID. at a glance here.

Person sitting in a Volkswagen and using the Volkswagen app on a phone

How to activate VW Connect or We Connect for your ID. 

Find out how to activate your mobile online services for your ID. via the Volkswagen app here.

Man sitting at home looking at a tablet

Register now and enjoy the benefits

To connect your vehicle with the VW Connect and We Connect services for your ID., you need to log in with your Volkswagen ID user account. To do this, simply use the link below, then click “Log in or register”. 

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Person standing next to a Volkswagen and using the Volkswagen app on a phone
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Electricity consumption in kWh/100 km: combined 18.6-16.0; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Range: combined 545 km. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect and We Connect. It presents all the key functions and services at a glance and offers even more convenience. Download now.

VW ID.3 in white shown from the side, woman approaches the vehicle, logo projection in focus
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Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicles according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

We Connect Start - connectivity for ID. models with ID. Software 2.4 or older

If your model doesn’t yet have ID. Software 3.0 as a minimum, you can use We Connect Start’s Online Traffic Information, entertainment and remote functions. We Connect Start7 also connects you with your ID. and offers a wide range of useful benefits. Here’s how to find out which software version you’re currently using in your ID.:
Open the menu option “Setup” in the infotainment system of your ID. Browse to “System information”. The version of your ID. Software is shown in the section “ID. Software”. 

Additional functions in the In-Car Shop

Your ID. is well-connected. This allows you to download, activate or renew existing contracts for useful digital products straight from your car. The Volkswagen Connect shopOpens an external link and In-Car Shop on your infotainment system show you all the available products for your ID. If a product is available for a fee, activation is possible as soon as payment is received.Simply check the data and payment details and complete the order. The new function will be available the next time you start your electric car with an Internet connection.

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Upgrades – Your Volkswagen never stops learning

As a VW Connect or We Connect customer, Upgrades8 offers you an easy way to bring additional vehicle functions on board once you’ve purchased your vehicle, too. 

Note: available for ID. models with ID. Software 3.1 or higher installed ex works.

VW Connect and We Connect for your Volkswagen

Woman standing in front of a Volkswagen smiling

VW Connect and We Connect – a real buzz, even if your Volkswagen isn't all-electric.

You can control and use selected vehicle functions via smartphone with VW Connect and We Connect even if your Volkswagen isn't all-electric. Status information and travel information almost in real time to help ensure a smoother journey.

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The online services. Turn your Volkswagen into a connected car.

Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

Any questions? You’ll find rapid answers or personal advice on our digital services here.

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Disclaimer by Continental Cars Ltd.

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To use the VW Connect and VW Connect Plus or We Connect and We Connect Plus services for the ID. family, you need a Volkswagen ID user account and need to log into VW Connect / VW Connect Plus or We Connect / We Connect Plus with your username and password. A separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must also be concluded online with Volkswagen AG. After vehicle handover you have 90 days in which to register the vehicle at myvolkswagen.net or via the Volkswagen” app and app (available in the App Store and Google Play Store) and use the VW Connect Plus / We Connect Plus services for the full duration of the agreed initial free period. If you register at a later date, the duration of the initial period will be reduced accordingly. You can view the exact period during the activation process or following activation on myvolkswagen.net. When the initial VW Connect Plus / We Connect Plus contract period has expired, this may be renewed for a fee.   Some VW Connect / VW Connect Plus or We Connect / We Connect Plus mobile online services can only be used via the Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.  

 

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The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.volkswagen.com.mt/en/owners-and-users/useful-information/wltp.html.

Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.

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Values determined in accordance with the Worldwide Harmonized Light Vehicles Test Procedure (WLTP). The span of ranges for the equipment versions of a model is based on test roller measurements. In practice, the actual range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
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To use the We Connect Start services, you need a Volkswagen ID user account and to log in to We Connect Start with your username and password. A separate We Connect Start contract must also be concluded online with Volkswagen AG. After vehicle handover you have 90 days in which to register the vehicle via the Volkswagen app (available in the App Store and Google Play Store) and use the We Connect Start services for the full duration of the agreed free period.The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the Internet Radio and Wi-Fi hotspot services. You can use the Internet Radio and Wi-Fi hotspot services with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad.A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app.The availability of the individual services described in the packages may differ depending on equipment, vehicle and country. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. More information is available at https://connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile phone provider.

 

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To obtain upgrades, you need a Volkswagen ID user account, a valid VW Connect / We Connect contract and your primary user verification, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical function, hardware and software required for the relevant upgrade. The availability of upgrades may also depend on the model year and production date. The upgrades available for the specific vehicle can be viewed by the primary user in the infotainment system In-Car Shop or the Volkswagen Connect web shop at connect-shop.volkswagen.com. Paid-for products can be purchased in the In-Car Shop and/or the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. The availability of upgrades functions may vary between the web shop and In-Car Shop. Your Volkswagen dealership is also happy to advise on questions regarding upgrades and their availability. Purchased and activated upgrades remain with the vehicle for the duration of the activation period, can be used by all drivers and cannot be transferred to other vehicles.
The information, pictures, colours, and specifications contained within this website are presented as a general guide to the products and accessories offered by Continental Cars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, neither Volkswagen AG nor Continental Cars Ltd accept liability for damages of any kind resulting from the access or use of this site and its contents.