What you need in order to be able to use Car-Net

This is an offer by Volkswagen AG, Germany.

This is what you need1

Car-Net navigation systems “Discover Media”, “Discover Pro” and “Composition Media”.
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Figure shows the new generation of infotainment systems; services are also available under the older generation

To be able to use Guide & Inform Car-Net services, your Volkswagen must have a navigation system. This includes “Discover Media” and “Discover Pro”, as well as Innovision Cockpit, available for the Touareg.

However, for Car-Net’s “Security & Service” service package, you only need the Emergency Call Service, which, like “App-Connect”, you can use without restriction with the “Composition Media” radio.

Together with the “Discover Pro” navigation system, we also recommend the “Business” mobile phone interface, which allows you to set up a Wi-Fi hotspot in your Volkswagen. This way, you and your passengers will benefit from the wide range of Car-Net services. The CarStick LTE 3 quickly and easily creates an Internet connection and a Wi-Fi hotspot in your Volkswagen for your “Discover Media” navigation system.

You can control many services using your smartphone with the We Connect app. When combined with the infotainment system, it can also enable the Internet access you need to use Car-Net. In addition, some services require certain technical components in the vehicle. For example, you will need an anti-theft alarm to use the “Online Anti-Theft Alarm” service. 

You can obtain various service packages via the We Connect app or your own personal myVolkswagen customer area Opens an external link (if you did not already do so when you bought your vehicle), depending on your vehicle. If your vehicle meets the technical requirements, you need a Volkswagen ID user account, which can be set up in a few simple steps.

  • ”Discover Media”, “Discover Pro” or “Discover Premium” navigation system
  • ”Composition Media” radio system (limited)
  • Android™ smartphone or iPhone® with Internet access
  • Car-Net service bundle
  • Volkswagen ID user account