Register once, enjoy many benefits.
- 2.
- fuel consumption, l/100 km: combined 1,4 - 1,3; electricity consumption, kWh/100 km: combined 12,6 - 12,2; CO₂ emissions combined, g/km: 32 - 30; efficiency class: A+
Register once, enjoy many benefits.
Every hero has a helping hand. And with the We Connect services, you've got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.
The availability of the services described in the We Connect and We Connect Plus packages may differ between countries and depend on the model, model year and vehicle equipment. More information on the services available to you can be found in your myVolkswagen customer area or in the We Connect app.
This is an offer by Volkswagen AG, Germany.
Basic functions
Basic functions such as the Emergency Call Service and the legally require eCall Emergency System are available to you without the conclusion of a separate We Connect contract. If you wish to transfer selected personalised functions from one vehicle to another, you need a Discover Media or Discover Pro. You also need a Volkswagen ID user account and need to log into We Connect with your username and password.
We Connect
Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.
Usage of these free services requires you to sign up online to a separate We Connect contract with Volkswagen AG.
Service | Activation | Technical requirements |
|---|---|---|
Mobile key1) | We Connect | Discover Pro (for Passat, Arteon and Golf) or Discover Media (Golf only), compatible smartphones |
Breakdown Call | We Connect | Standard |
Vehicle Status | We Connect | Standard |
Doors & Lights | We Connect | Standard |
Automatic Accident Notification | We Connect | Standard |
Vehicle Health Report | We Connect | Standard |
Driving Data | We Connect | Standard |
Parking Position | We Connect | Standard |
Service Scheduling | We Connect | Standard |
Activation
We Connect
Technical requirements
Discover Pro (for Passat, Arteon and Golf) or Discover Media (Golf only), compatible smartphones
1) Only available with the optional Discover Pro (for Passat, Arteon and Golf) or Discover Media (Golf only) navigation systems and in conjunction with the We Connect app. Five free mobile keys are available to start with for the Passat and the Arteon and, once the function has been purchased, five mobile keys are also available for the Golf. Mobile keys can be redeemed within the first four years of conclusion of the We Connect contract. The transfer of a mobile key requires a key sender identity check through the Volkswagen Ident procedure. Following installation on a compatible smartphone, the mobile key has a one-year validity period tied to the device.
The diagram illustrates the current sales programme.
We Connect Plus
The entire world of digital services from Volkswagen brings connectivity to a new level: with your Volkswagen ID and “We Connect Plus” activation, you have access to extra smart functions: from smart navigation with real-time information and media streaming and Internet radio to using your smartphone as a remote control. For even more convenience and entertainment.
Usage of these services requires you to sign up online to a separate We Connect Plus contract with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or using the “Volkswagen We Connect” app (available in the App Store and Google Play Store) and use the services for the full duration of the free initial period (depending on equipment: for example, one year for Discover Media and Ready 2 Discover or three years for Discover Pro).
Service | Category | Activation | Technical requirements |
|---|---|---|---|
Horn & Turn Signals | Vehicle functions | We Connect Plus | - |
Online Anti-Theft Alarm | Vehicle functions | We Connect Plus | Anti-Theft Alarm |
Remote Ventilation Control | Vehicle functions | We Connect Plus | Golf 8, available for selected engines only, requires sufficient battery capacity |
Online Auxiliary Heater | Vehicle functions | We Connect Plus | Auxiliary Heater |
Lock & Unlock1) | Vehicle functions | We Connect Plus | - |
Departure Times | Vehicle functions | We Connect Plus | Electric and hybrid electric vehicle |
Air Conditioning | Vehicle functions | We Connect Plus | Electric and hybrid electric vehicle |
Charging | Vehicle functions | We Connect Plus | Electric and hybrid electric vehicle |
Online Voice Control2) | Vehicle functions | We Connect Plus | Discover Media, Discover Pro or Ready 2 Discover once navigation is activated via We Upgrade; Voice Control |
Internet Radio3) | Streaming & Internet | We Connect Plus | Ready 2 Discover, Discover Media or Discover Pro; ‘Streaming & Internet’ package |
Media Streaming3) 4) | Streaming & Internet | We Connect Plus | Ready 2 Discover, Discover Media or Discover Pro; ‘Streaming & Internet’ package |
Wi-Fi Hotspot3) | Streaming & Internet | We Connect Plus | Ready 2 Discover, Discover Media or Discover Pro |
Online Traffic Information | Navigation | We Connect Plus | Discover Media, Discover Pro or Ready 2 Discover once navigation is activated via We Upgrade |
Online Route Calculation | Navigation | We Connect Plus | Discover Media, Discover Pro or Ready 2 Discover once navigation is activated via We Upgrade |
Filling Stations and Charging Stations | Navigation | We Connect Plus | Discover Media, Discover Pro or Ready 2 Discover once navigation is activated via We Upgrade |
Online Map Update | Navigation | We Connect Plus | Discover Media, Discover Pro or Ready 2 Discover once navigation is activated via We Upgrade |
Parking Spaces | Navigation | We Connect Plus | Discover Media, Discover Pro or Ready 2 Discover once navigation is activated via We Upgrade |
Online Destination Import | Navigation | We Connect Plus | Discover Media, Discover Pro or Ready 2 Discover once navigation is activated via We Upgrade |
Category
Vehicle functions
Activation
We Connect Plus
Technical requirements
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