Register once, enjoy many benefits.
1,3

Register once, enjoy many benefits.

2.
Fuel consumption in l/100 km: combined 1.3-1.2; electricity consumption in kWh/100 km: combined 15.8-14.9; CO₂ emissions, g/km: combined 30-26. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO2 emissions with ranges depending on the selected equipment of the vehicle.

Register once, enjoy many benefits.

Every hero has a helping hand. And with the VW Connect or We Connect services, you've got a whole range of them via the new Volkswagen app. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.

The availability of the services described in the VW Connect and VW Connect Plus and We Connect and We Connect Plus packages may differ between countries and depend on the model, model year and vehicle equipment. More information on the services available to you can be found in your myVolkswagen customer areaOpens an external link or in your Volkswagen app.

This is an offer by Volkswagen AG, Germany.

Imprint →

Basic functions

Basic functions such as the Emergency Call Service and the legally required eCall Emergency System are available to you without the conclusion of a separate VW Connect or We Connect contract. If you wish to transfer selected personalised functions from one vehicle to another, you need a Discover Media or Discover Pro. You also need a Volkswagen ID user account and need to log into VW Connect or We Connect with your username and password.

VW Connect and We Connect

Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with VW Connect or We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.

Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

Service

Technical requirements

Breakdown Call

Standard

Vehicle Status

Standard

Doors & Lights

Standard

Vehicle Health Report4

Standard

Driving Data

Standard

Parking Position

Standard

Service Scheduling

Standard

Mobile key5

Discover Pro (for Passat, Arteon and Golf) or Discover Media (Golf only),  compatible smartphonesOpens an external link

Charging

Electric and hybrid electric vehicle (We Connect/ VW Connect)

Technical requirements

Standard

The diagram illustrates the current sales programme.

VW Connect Plus and We Connect Plus

The entire world of digital services from Volkswagen brings connectivity to a new level: with your Volkswagen ID and “We Connect Plus” activation, you have access to extra smart functions: from smart navigation with real-time information and media streaming and Internet radio to using your smartphone as a remote control. For even more convenience and entertainment.

Usage of these services requires you to sign up online to a separate We Connect Plus contract with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.netOpens an external link or using the “Volkswagen We Connect” app (available in the App Store and Google Play Store) and use the services for the full duration of the initial free period.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

Service

Technical requirements

Horn & Turn Signals

-

Online Anti-Theft Alarm

Anti-Theft Alarm

Remote Ventilation Control

Golf 8, available for selected engines only, requires sufficient battery capacity

Online Auxiliary Heater

Auxiliary Heater

Lock & Unlock6

-

Departure Times

Electric and hybrid electric vehicle

Air Conditioning

Electric and hybrid electric vehicle

Charging

Electric and hybrid electric vehicle (We Connect Plus/ VW Connect Plus)

Online Voice Control7

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover8; Voice Control

Internet Radio9

Ready 2 Discover, Discover Media or Discover Pro; ‘Streaming & Internet’ package

Media Streaming9,10

Ready 2 Discover, Discover Media or Discover Pro; ‘Streaming & Internet’ package

Wi-Fi Hotspot9

Ready 2 Discover, Discover Media or Discover Pro

Online Traffic Information

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Online Route Calculation

Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Filling Stations and Charging Stations

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Online Map Update

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Online Destination Import4

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Parking Spaces

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Online Gracenote

Touareg

3D City Maps

Touareg

Online POI Search

Touareg

Weather

Touareg

News

Touareg

Technical requirements

-

The diagram illustrates the current sales programme.

Upgrades

Upgrades allows you to equip your Volkswagen with additional functions flexibly and at a later date. To purchase and use upgrades, you need a Volkswagen ID user account, a valid VW Connect or We Connect contract and your primary user credentials, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical functions and hardware equipment required for the relevant product and may depend on the model year and production date. The upgrades available for the specific vehicle can be viewed and purchased by the primary user in the infotainment system In-Car Shop or in the Volkswagen Connect shopOpens an external link. Paid-for products can be purchased in the In-Car Shop4 and the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. Your Volkswagen dealership is also happy to advise on questions regarding upgrades and their availability. Purchased and activated functions remain with the vehicle, can be used by all drivers and cannot be transferred to other vehicles.

Function

Technical requirements

Navigation

For VW Connect/ We Connect-ready vehicle; Ready 2 Discover

App-Connect including App-Connect Wireless for Apple CarPlay and Android Auto11

For VW Connect/ We Connect-ready vehicle; Ready 2 Discover or Discover Media for wireless use of Apple CarPlay and Android Auto by Google

Voice control12,7

For VW Connect/ We Connect-ready vehicle; Ready 2 Discover8 or Discover Media

Mood Lighting

Golf 8; ambient lighting; Ready 2 Discover, Discover Media or Discover Pro

Dynamic Background Lighting

Golf 8; ambient lighting; Ready 2 Discover, Discover Media or Discover Pro

Light Assist

Golf 8; Ready 2 Discover, Discover Media or Discover Pro

Adaptive Cruise Control ACC13

Golf 8; speed limiter; Ready 2 Discover, Discover Media or Discover Pro

Dynamic Road Sign Display

Golf 8; Ready 2 Discover

Technical requirements

For VW Connect/ We Connect-ready vehicle; Ready 2 Discover

The diagram illustrates the current sales programme.

Packages & renewal prices*

VW Connect- and We Connect-ready vehicles are ready for connectivity as standard. For new vehicles, depending on equipment, specific service bundles are available free of charge for an initial contract period. You can extend the services via your In-Car Shop in the infotainment system, for example, or via the Volkswagen Connect shopOpens an external link.

*will vary for the new Touareg

VW Connect/ We Connect

VW Connect Plus / We Connect Plus (for infotainment systems without navigation function)

VW Connect Plus/ We Connect Plus (for infotainment systems with navigation function)

Extend by 1 year
(inc. VAT)

-

78,50 €

145,00 €

Extend by 2 years
(inc. VAT)

-

135,00 €

235,00 €

Extend by 1 year
(inc. VAT)

-

Extend by 2 years
(inc. VAT)

-

The diagram illustrates the current sales programme.

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Man sitting in a Volkswagen looking at his phone

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car-Net. It presents all the key functions and services at a glance and offers even more convenience. Download now.

Download from the App Store
Download from Google Play

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Connectivity

The online services. Turn your Volkswagen into a connected car.

More information on online services
VW Connect and We Connect

VW Connect and We Connect activation. Find out how to activate your mobile online services here.

Learn more about VW Connect and We Connect activation
Help & contact

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services
© Volkswagen 2023

Disclaimer by Continental Cars Ltd.

1.
To use the VW Connect / We Connect services, you need a Volkswagen ID user account and to log in to VW Connect / We Connect with your username and password. In addition, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the app “Volkswagen” (available in the App Store and Google Play Store). For VW Connect Plus / We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or via the “Volkswagen” app and use the services for the full duration of the agreed free period.  For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of Internet Radio, Wi-Fi hotspot and Alexa, where available, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use the Internet Radio, Wi-Fi hotspot and Alexa, where available, with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app “Volkswagen”.    The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile phone provider. 
3.

The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.volkswagen.com.mt/en/owners-and-users/useful-information/wltp.html.

Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.

4.
Not available for the Touareg.
5.
Only available with the optional Discover Pro (for Passat, Arteon and Golf) or Discover Media (Golf only) navigation systems and in conjunction with the Volkswagen app. Five free mobile keys are available to start with for the Passat and the Arteon and, once the function has been purchased, five mobile keys are also available for the Golf. Mobile keys can be redeemed within the first four years of conclusion of the VW Connect / We Connect contract. The transfer of a mobile key requires a key sender identity check through the Volkswagen Ident procedure. Following installation on a compatible smartphone, the mobile key has a one-year validity period tied to the device.
6.
The “Lock & Unlock” service is a secure service and requires that your identity be verified via the Volkswagen Ident process. Your identity will be verified by a Volkswagen dealership or via video chat.
7.
Online Voice Control is currently available for the following languages: German, English (GB and US), French, Spanish, Czech and Italian. The language you can use to interact with Voice Control depends on the language selected in your infotainment system.
8.
Voice control of navigation functions with “Ready 2 Discover” is only possible following activation of the upgrade: “Navigation”.
9.
For the use of the “Streaming & Internet” services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on conditions, prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. 
10.
Use requires an account with a relevant streaming service.
11.
In principle, App-Connect enables the use of Apple CarPlay and Android Auto technologies. Both technologies are the responsibility of Apple and Google, whereby Volkswagen AG has no influence on country-specific availability of Apple CarPlay and Android Auto and therefore the availability of the relevant technology may vary according to country. The availability of Apple CarPlay can be found at https://www.apple.com/ios/feature-availability/#apple-carplay and the availability of Android Auto can be found at https://www.android.com/auto/. The functions may be subject to changes to content or may be ceased during the contract period. To avoid distraction, only certified apps can be started during the journey. In this context, please also be aware that some apps are not offered for each of the two technologies. Information on the compatibility of smartphones can be found for Apple CarPlay at https://www.apple.com/ios/carplay/ and for Android Auto at https://www.android.com/auto/. Apple CarPlay is a trademark of Apple Inc. Android Auto is a trademark of Google LLC. 
12.
Use of expanded Online Voice Control functions requires a Volkswagen ID and active We Connect licence. Depending on the vehicle model and its equipment, you can use your voice to control lots of vehicle features and online services with ease.
13.
ACC operates in a speed range between 30 km/h (20 mph) and 210 km/h (130 mph). This speed range may vary depending on the market. You can override ACC control at any time. When you brake, the control system is stopped. When you accelerate, it is interrupted for the duration of acceleration and then continues. If a trailer is attached to your vehicle, ACC offers less dynamic control. If the automatic deceleration triggered by ACC is not sufficient, the ACC will display a message in the instrument cluster prompting you to brake. The red warning lamp will light up and an audible warning will sound. ACC’s smart technology cannot override the laws of physics and operates exclusively within the system’s limitations. Drivers must never be led by the additional convenience into taking safety risks.
  • The information, pictures, colours, and specifications contained within this website are presented as a general guide to the products and accessories offered by Continental Cars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, neither Volkswagen AG nor Continental Cars Ltd accept liability for damages of any kind resulting from the access or use of this site and its contents.