With ID. software 3.0 Volkswagen provides you with new features and improvements free of charge. Many of these improvements are based on the feedback and ideas of the customers.
Your ID. has already received the new 12 volt battery and ID. software 2.4 from your Volkswagen Partner? Then now you are ready to receive the next big update, ID. software 3.0.
A reset to previous software versions is not possible.
The ID. software 3.0 update consists of two parts. In order to receive the full benefits of ID. software 3.0 please install part 1 and part 2 of the update. With Over-the-Air updates you can update your ID. at a time that fits for you. Please also carefully read the instructions provided in the “Release Notes” for each part of the update – these are displayed in the infotainment system of the ID.
Does “Online mode” mean I am sending or sharing my location data?
Here you will find an overview of what is updated with ID. software 3.0 and how to carry out the update. Detailed information, and tutorial films can be accessed by using the provided link under each section.
Here you will find detailed information, photos and tutorial films about what the software update contains.
Here you will find detailed information, photos and tutorial films about what the software update contains.
Here you will find detailed step-by-step instructions for how to install part 1 and part 2 of the 3.0 update.
If you have questions about the update, please have a look at the frequently asked questions section.
What does ID. software 3.0 contain?
The ID. software 3.0 Over-the-Air update brings many advantages free of charge. For more information about the update, click on the links below:
More about Optimised charging and energy management
More about Improved navigation
More about Comfort
More about Voice control
More about In-Car Apps and Functions
More about Mobile Online Services
Optimised charging and energy management
Comfort and time savings with shorter charging stops.
With ID. software 3.0, the high-voltage battery charging performance is improved and a time saving is achieved.
With ID. software 3.0, the infotainment system has been updated to enable improved accessibility to the privacy settings for V2X technology.
More information about V2X: Local hazard warning using V2X technology enables vehicles to communicate directly with each other and with their environment. The local hazard warning alerts you, for example, to breakdown points, the ends of traffic jams, construction and accident sites, special vehicles, and emergency breaking situations with vehicles in front. V2X can only be experienced if you activate it in the vehicle settings. When activated, your ID. also receives and sends information to other V2X participants.
No We Connect contract or Volkswagen ID user account is required.
Vehicle2X (V2X) technology – local traffic hazard alert
Privacy in user management
With this software update, you have the possibility to see the current privacy status, open privacy settings and view detailed information text about each of the settings – all through the control center. The user can personalise their settings in the infotainment system and – provided the user is logged into the vehicle – also save them.
Anonymous guest users can also select “Online mode” or “Offline mode” (with or without location data) in the welcome screen.
Decide for yourself what data you want to send or share. All online services that do not match your privacy settings will be disabled in the vehicle. Additionally, the main user and guest users can deactivate vehicle services that should not process personal data via the product list in the myVolkswagen App or in browser via myVolkswagen – this ensures that only the respective service in the vehicle prevents communication (except for legally required functions such as eCall).
Improved navigation
The lane-specific navigation function enables you to master even complex situations on highways when route guidance is active. To do this, the system automatically switches to a lane-by-lane view in the proximity of freeway intersections and exits, in which you receive guidance on the necessary lane change. This function is part of the navigation system. This is available in the optional Infotainment package.
A valid We Connect Plus contract and a Volkswagen ID user account are required for the online components of the navigation system.
With the “Online Point of Interest search” service, the navigation search in the vehicle is supplemented by an online function. This makes use of an extensive online database and an optimised search engine. This results in faster, more precise and better sorted search results. A valid We Connect Plus contract and a Volkswagen ID user account are required.
Comfort
In the ID. Family you can keep an eye on what is important.
The optional Augmented Reality Head-up Display can show you vital information directly in your field of vision. Thanks to augmented reality (AR) technology you can see the navigation directions for the road you are driving along or where you need to turn directly on the road. This helps you reach your destination in a more relaxed manner. With ID. software 3.0 the AR Head-up Display will be expanded to include additional indications in the long-distance area, such as a warning on the battery charge level (SOC) as well as improved direction information and distance information from the optional navigation system.
In order for your car to understand you and communicate with you even better with the voice control, Volkswagen improved the voice input and output. The response speed of the voice control reacts more quickly and the quality of the responses also increases compared to the last software version. To make your car understand you and communicate with you even better.
Voice control and online voice control
Thanks to voice control with online functions, a wide range of infotainment and vehicle functions can be controlled with your natural voice. With this the ID. can understand freely formulated and more colloquial questions and articulations. The interaction starts with the wake-up phrase “Hello ID.” or with the use of the steering wheel button. With this update, the voice control reaction speed becomes faster and the commands are understood more reliably.
A valid We Connect Plus contract and a Volkswagen ID user account are required for the online functions of voice control.
In-Car Apps
The In-Car App “We Charge” supports you with charging. We Charge can help you find charging stations on a map around your current location or at your destination and then start navigating you there.
With this update, the In-Car App allows you to add functionality such as charging station utilisation statistics, advanced filtering options and the display of point of interest in the surrounding area.
This update enables the In-Car App user to provide feedback on charging stations in the form of a star rating and to report problems. Furthermore, users can see the average star ratings given as well as reported and validated problems (e.g. malfunctions) for charging stations.
More Mobile Online Services
Currently you are using We Connect Start with your ID. model. With this update you now have the option to receive the next generation of Mobile Online Services free of charge, consisting of two packages: We Connect and We Connect Plus.
We Connect includes additional vehicle-related services, such as the status of doors and lights, and is unlimited in duration.
We Connect Plus includes, among other things, the new Online Point of Interest search for navigation, and Volkswagen also covers the data costs for internet radio. We Connect Plus can be extended for a fee after an initial period.
First, make sure you have an active We Connect Start contract
An active We Connect Start contract is needed in order for you to benefit from the Volkswagen Mobile Online Services. These services are free of charge for you to use.
If you already have an active We Connect Start contract and the We Connect ID. App installed on your smartphone, you can skip the following step.
The update consists of two parts. In order to receive the full benefits of ID. software 3.0, it is important that you install part 1 and part 2 of the update.
With the ID. software 3.0 update it is now possible to add additional users and switch between the main user and other users. After the installation of part 1 of the update, you will be logged out of the vehicle. A login in the infotainment system as “main user” is necessary to use the Mobile Online Services.
In order to receive ID. software 3.0 Over-the-Air, please activate “Online mode” in your vehicle. With your vehicle in “Online mode”, available updates are downloaded in the background while driving. Your ID. will inform you in the infotainment system as soon as ID. software 3.0 is available for you to install. To install the update please follow these steps:
You can find more answers to frequently asked questions about the update in the FAQ section.
Process
With software updates, we work to ensure that your ID. can be updated even after purchase. Depending on the time of production of your ID. the scope of some software update functions may vary. With the ID. software 3.0 update you will benefit from many new features and improvements.
If your ID. has already received ID. software 2.4 in the workshop, and you have a valid We Connect Start contract and a Volkswagen ID user account, your vehicle can receive ID. software 3.0 Over-the-Air. If your ID. was delivered with ID. software 3.0 already installed, you of course will not receive the ID. software 3.0 Over-the-Air update. This is because your ID. has received ID. software 3.0 from the factory (ex works).
The following tables provide an overview of the functions available for ID. models with ID. software 3.0 installed via the Over-the-Air update and those with ID. software 3.0 installed at the factory.
More about Optimised charging and energy management
More about Improved navigation
More about Comfort
More about In-Car Apps and Functions
More about Mobile Online Services
ID. software 3.0 installed ex works and ID. software 3.0 installed via Over-the-Air update.
This table provides you with an overview of the functions available for ID. models ID.3, ID.4 and ID.5 with ID. software 3.0 installed via Over-the-Air update and the functions available with ID. software 3.0 installed ex works.
Comfort
FUNCTION | Available with ID. software 3.0 – installed Over-the-Air | Available with ID. software 3.0 – installed ex works |
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Augmented Reality Head-up Display enhancement – available in optional Infotainment Plus package |
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ID. Light enhancements |
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User management |
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Internet radio |
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Voice control and online voice control |
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Volkswagen Sound |
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Personalisation |
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Vehicle2X (V2X) – local traffic hazard alert |
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Privacy settings in the infotainment system |
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Available with ID. software 3.0 – installed Over-the-Air
Available with ID. software 3.0 – installed ex works
