Volkswagen AG
Imprint & Legal texts

Here, you can find information about Volkswagen AG as a responsible provider of the content and offers specifically listed on this website.

Imprint

Customer Interaction Center (CIC)

The Customer Interaction Center (CIC) is responsible for the “Help with apps and digital services” area. You can contact the CIC if you have any questions regarding our digital services or apps.

Third-party licence notes

Cookie guidelines

Car2X

If your vehicle supports Car2X technology, following activation, it is capable of exchanging important traffic information, e.g. regarding accidents or traffic jams, with other road users or infrastructure, as long as they also support Car2X technology.

Car2X Privacy Policy

Data collection for the development of automated driving

The research, development and safeguarding of automated driving functions require a significant data base from the widest possible variety of traffic scenarios based on real journeys. If your vehicle supports the function, the data upload can be directly activated or deactivated using the “Automated driving development” slider in the privacy settings.

Privacy Policy for data collection for the development of automated driving

Customer Interaction Center (CIC)

Cookie guidelines

Volkswagen AG uses various cookies on its websites. Cookies are small files containing configuration information that are saved on your terminal device. Cookies can essentially be divided into three categories.

01 Function cookies are required for the website to function. Processing of the function cookies is necessary to enable you to visit the website (see Article 6(1)(b) GDPR).

02 Comfort cookies, which save settings such as your language preferences, make your visit to the website more user-friendly. The legal basis for the comfort cookies is a legitimate interest (Article 6(1)(f) of the GDPR). The legitimate interest is in providing you with a certain level of comfort during your visit to the website. You may object to data processing at any time with future effect. You can find more information on this in the privacy policy.

03 Tracking cookies are used to create a pseudonymised usage profile. Tracking cookies will only be placed on the device if the website visitor has consented to this (Article 6(1)(a) GDPR). Consent is given via the cookie banner, which has to be actively clicked.

The privacy policy provides more information on the tracking tools that are used and how you can withdraw your consent.

The most common types of cookie are explained below for your information:

1. Session cookies

While you are active on a website, a session cookie is stored temporarily in your computer’s memory. This cookie stores a session identifier so that you do not have to log in again each time you switch pages, for example. Session cookies are deleted when you log out or lose their validity once your session automatically expires.

2. Persistent or permanent cookies

A persistent or permanent cookie saves a file on your computer for the period defined by the expiration date. These cookies enable websites to remember your information and settings the next time you visit them. This enables you to access the websites more quickly and conveniently, as you will not have to set your language setting for our portal every time, for example. When the expiration date has passed, the cookie is deleted automatically when you visit the website that generated it.

3. Third-party cookies

Third-party cookies come from providers other than the website operator. They can be used to collect information for advertising, user-defined content and web statistics, for example.

4. Flash cookies

Flash cookies are stored on your computer as data elements from websites operated with Adobe Flash. Flash cookies have no time limit.

The following cookies are used on this website:

The following cookies are used on this website:
Name of cookie	Category	Purpose	Storage period	Type of cookie
inbenta-km-session-id	Functional cookie	Stores the session ID so that all actions of a user relate to the same session.	At the end of the session.	Session cookie
inbenta-km-session-token	Functional cookie	Stores the session token so that all actions of a user relate to the same session.	At the end of the session.	Session cookie

Category

Functional cookie

Purpose

Stores the session ID so that all actions of a user relate to the same session.

Storage period

At the end of the session.

Type of cookie

Session cookie

Disclaimer by Continental Cars Ltd.

: The information, pictures, colours, and specifications contained within this website are presented as a general guide to the products and accessories offered by Continental Cars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, neither Volkswagen AG nor Continental Cars Ltd accept liability for damages of any kind resulting from the access or use of this site and its contents.